Great.

Regarding Telegram: we do not have a Telegram channel and do not plan to use it for customer support.

We currently provide kind of support on SN, but the best is we also offer in-app support on Predyx, which works seamlessly. You can access it via your Notifications → Socials, where we support full end-to-end chat for assistance.

In addition, a chat option is available on every market page, allowing you to reach us directly where it matters most.

Looking ahead, we are working toward building intelligent, fast, and highly responsive support to further improve the user experience.

Now nothing needed.
We've just visited all your recent 7 sell orders for 49ers/No and found that none of them was paid.

One was manually paid earlier and remaining 6 have been paid now. A total of 49517 sats have been sent to your Predyx wallet.

Also, we'd like to request you please switch your LN address so that you don't have to face the same again.

Let me know if you want me to provide proof of all the transactions I made.

Yes please, this speeds up things.

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Hi @BlokchainB

We've added sats to your Predyx wallet for the transaction.

FYI, we've got an unexpected error on this one. We'll make sure such errors don't occur again.

Yes, this is what is expected.

To all my knowledge and what I can see on my end, @BlokchainB sold back to back 10k shares for the same outcome, there might be some confusion because of the message service 'Notification' giving double prompts, need to check more.

Yes, thanks. I got it. We need to see the logs of this market to check what went through.

Ok thanks. Please allow us some time to review this, and we’ll get back to you in the morning.

Your Wallet 'Predyx Wallet' receives 'Win transactions' all sell transactions go directly to your connected wallet, if any.

For sell transactions, please check the wallet you have connected as LN address, if any.

Thanks. No problem. It's clear now.
Best wishes for the market.

Hey @Solomonsatoshi,

Kindly add a description and edit the title of the market you created for Bitcoin price on Predyx. The market has created a bit of confusion regarding the resolution.

Please do it by visiting Creator Section > My Market.

https://beta.predyx.com/market/bitcoin-above-90k-january-endgame-prediction-new-zealand-time-1159pm-31-january-1767299025

Yes, replied.

Thanks. Got it.

Hi @grayruby,

You mean it for 'Market Resolved: Check you winnings' notification?

Or something else?

I have gotten a few payouts over the past week and didn't get a notification.

Yes, this notification as 'You Won' is getting delayed/missing and we're working to correct it.

the year ending markets I honestly have no idea anymore which markets I have shares in and how many.

Can you not see you 'total shares' on these markets? I'm sorry I didn't get it. Can you please share more and one ss for where you don't see or want to see the shares?

Thanks for the feedback.

hasn't resolved a finished market for weeks?

Admin can resolve it. You can also notify the creator on the market..

If you have had any of the markets wrongly resolved , please report it to us.

Thanks. Looking forward to hear the feedback.