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When Bitcoin newbies face a bad user experience
369 sats \ 15 comments \ @criptopanas 22h bitcoin
Yesterday I received a message from an acquaintance in LATAM complaining about BTC.
The story goes like this: he asked me how he could get paid in BTC for selling some used items. He already had a Coinos account, so I told him the easiest thing was to use that same account, since he could receive payments either on-chain or via Lightning.
A few hours later he wrote back because he hadn’t received the sats.
He sent me a photo the buyer had shared with him, showing that the buyer had requested a Lightning withdrawal from his exchange (in this case Binance) and the status showed as “processing.”
Both my acquaintance and the buyer assumed that using the Lightning Network meant instant payments.
The payment from Binance never arrived to the Coinos account, because in many cases invoices expire and you need to generate a new one, send it again to the buyer, and then the buyer has to restart the process to withdraw his sats from Binance.
Because of this terrible user experience, both parties (buyer and seller) ended up very unhappy with Bitcoin.
I already explained to him that the problem was Binance, not Bitcoin. If the buyer had used a self-custodial wallet, the experience would have been completely different.
Unfortunately, I’m almost certain that in their minds the idea that “Bitcoin doesn’t work as a payment method” is what stuck.
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0 sats \ 8 replies \ @DarthCoin 22h
The fault is WHO told them to use that method (Binance - Coinos). Good education matters. As I told to this guy today: #1328888
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0 sats \ 7 replies \ @SimpleStacker 22h
Yes, to me when they said Binance and CoinOS it immediately raise objections that this isn't true bitcoin.
But I still think the UX critique is justified. Usually the problem is result of some misconfiguration on one side or another, or opening bad channels. But still, a good UX would not be so fragile.
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67 sats \ 6 replies \ @DarthCoin 22h
It's al about education. The first steps a nocoiner will take are VERY important. If they were taught wrong, they will always walk wrong, because they will never know what is the right way.
I sincerely have no remorse for these losers. They get what they fucking deserve. As old bitcoiners we are always scream out loud how to do it properly but newbies don't even bother to read a bunch of guides and documentation before, they just follow a bunch of stupid influencers on YT and that's it.
BITCOIN IS A NATURAL SELECTION. Only the brave and knowledgeable will survive.
Fun fact: the OP was a shitcoiner for many years, promoting and "educating" people about all kind of crap. THAT affect a lot all people around, for years.
This is the kind of crap he was posting on YT.... and this had a lot of influence in all those that now are using the crap Binannce.
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0 sats \ 2 replies \ @criptopanas OP 21h
LOL Darth I didn´t know you keep a place in your heart for me.
We have talked over this a few times on other posts.
Please check the dates of my shitcoin videos and see for how long I've been creating content about BTC only for.
I told you in one post, that I didn´t want to delete these videos because I don´t want to hide my past. I know I've done some mistakes in my life, I'm not a perfect person like you.
Happy Christmas!
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100 sats \ 0 replies \ @AGORA 21h
The issue is those videos continue creating confusion, misleading new viewers. You can keep them on an offline hard drive.
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0 sats \ 0 replies \ @DarthCoin 21h
Your past will NEVER be forgotten ! All those years of bullshit on YT affected a lot many people. And that's why today we are in the shit we are. Those people were using Binance crap because of you and others. Never forget the damage you've done. No matter how much you want to repair today, the damage is already done.
I will always keep receipts for all shitcoiners. NO REMORSE.
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0 sats \ 1 reply \ @ca 19h
The better the UX, the less the Education required.
Education is time consuming and increases barriers.
If the default great UX was great you would need 0 education.
Do you need to spend 6 months and read 4 books and 12 YouTube channels to learn how to send an email or receive one? There you go.
BITCOIN IS A NATURAL SELECTION
Watch out, you might select out the entirety of the global population, minus 0.02%.
UX improvements are the only way forward. Bitkey and Spark are great step forwards, for example.
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0 sats \ 0 replies \ @DarthCoin 19h
No, I needed only few hours to learn about Bitcoin and how to use it properly. But once I got the right path, I never fall from it, because I learned the right way. The rest was just fun and learning more deep use cases.
Education is a must because is not just how to use send/receive, is even more
We do not want dumb people using Bitcoin, we want smart people and knowleageable. Better UX means dumb people that will get scammed easily no matter how UX is.
Watch out, you might select out the entirety of the global population, minus 0.02%.
PERFECTLY FINE FOR ME. I do not want to be surrounded by dumb people. Dumb people = lazy people = more scams. More scams = less adoption.
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0 sats \ 0 replies \ @SimpleStacker 22h
sad
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0 sats \ 0 replies \ @Angie 11h
He visto personas que se comen la manzana y se quejan de la semilla ¿ Dé donde sale la manzana? , no hubiera sido más fácil usar la misma billetera, un simple enlace, unos minutos para recargar la nueva billeteras y finito, pero nada culpa a la piedra por el tropezón,
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0 sats \ 0 replies \ @SwapMarket 19h
Well, a self-custodial lightning wallet with a direct channel to Coinos, to be specific. People love using anonymous Coinos accounts to exit LN for on-chain, so peers set high fees to that sink node:
Maybe that was why Binance payment failed: fee rate limit set by the exchange was too low.
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0 sats \ 0 replies \ @AGORA 21h
he asked me how he could get paid in BTC for selling some used items.
Send him to the ~AGORA marketplace, much easier.
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0 sats \ 0 replies \ @winteryeti 21h
Most of my bad early experiences were exchange-related, usually with unexpected fees or unclear steps in crypto movement. Hard lessons learned through avoidable experience was common; however, I will note a lot of people also didn't want to help, as if hard learning was some sort of hazing thing noobies had to go through.
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0 sats \ 1 reply \ @SimpleStacker 22h
It's unfortunate, but I've had many poor experiences with Lightning as well, mainly failed payments when trying to use a vendor's pay with bitcoin option. These things happen even when I'm using my own custodial wallet.
It can be a hard to diagnose the problem, like whether the issue was no route found, or some configuration error on the vendor's side. In these cases, i'm pretty sure the configuration error is not on my side, because i've successfully used my custodial wallet to pay in other instances.
I'm not sure how to make the UX better. Maybe the big LN processors need to make use of ghost channels, or something.
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0 sats \ 0 replies \ @SimpleStacker 22h
  • by custodial here, i meant self-custodial
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