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I suppose it's a very unfortunate reality or externality of government(s) attempts to denounce the thoughts of the people it obstensibly serves. If you are in the business of setting up thought-steering mechanisms, nudge units, or whatever cuddly name you wish to give it, you have to anticipate that there will be instances of rebellion of thought.
If you participate in ruining lives through massively unpopular policy, it is all you can expect. I don't condone any thought policing, deplatforming nor debanking. If courts, banks and government are going to defend that position, it amounts to totalitarianism and the break down of rationalism. The decent into the abyss of dehumanization.
Do I agree with what the person said? That's a loaded question, and all I can answer is that the rationale of being of such an opinion is a reaction, and to be expected.
Should it matter who said it and the influence they have? I think what matters is, you are bound by your position or profession to not be making political decisions. If you are a doctor, you have sworn an oath, to treat everyone equally, a reporter has some duty to report facts and not color them, a police officer, should probably not engage in their own biases, a judge, a bank manager's ideals shouldn't prevent them from providing service impartially, despite their own feelings.
All that's left is to point out that an utterance, be it a tweet, is not a statement of intention, a contract or any attempt to solicit action. People say all kinds of unresolved and meaningless things. That's what it means to have a tongue. The idea that the honous rests with a speaker to police their own thoughts is ridiclous. If there's a problem that speech is somehow enveloped into a formal record when you press a send button, then we can continue down the road of nannyism and litter platforms with more warnings. and disclaimers as such.
People will inevitably leave platforms that only condone certain ideas, and you are left with the same type of 'emperor without clothes' scenario, where platforms and channels that churn out government-sanctioned media go unwatched and becomes the echo-chamber of one hand clapping. God save the townhall.