pull down to refresh

The other day dumped a bunch of shares and the sats never showed up in my wallet

the 9k sats never showed up in my wallet

I started to sell my no shares just incase 49ers do win it all hahaah

reply

Hi @BlokchainB

We've added sats to your Predyx wallet for the transaction.

FYI, we've got an unexpected error on this one. We'll make sure such errors don't occur again.

reply

I think I know what happened.

The payments went to my zaplocker LN address that I use with my Zeus wallet. If you don’t claim the sats after 24 hours they go back to the sender.

Since my notifications aren’t working I wasn’t getting notice payments were being made. Thus I was expecting them on my predxy wallet.

More payments are missing as i dumped all my 49ers NO shares. Of winning the superbowl still see some payments missing

Let me know if you want me to provide proof of all the transactions I made.

I will switch my LN address to make sure this doesn’t happen again

reply
Let me know if you want me to provide proof of all the transactions I made.

Yes please, this speeds up things.

reply

You want the payment hashes with them?

reply

Now nothing needed.
We've just visited all your recent 7 sell orders for 49ers/No and found that none of them was paid.

One was manually paid earlier and remaining 6 have been paid now. A total of 49517 sats have been sent to your Predyx wallet.

Also, we'd like to request you please switch your LN address so that you don't have to face the same again.

reply

I fixed it. Thanks!

And they say you need telegram for tech support! Ha!

reply

Great.

Regarding Telegram: we do not have a Telegram channel and do not plan to use it for customer support.

We currently provide kind of support on SN, but the best is we also offer in-app support on Predyx, which works seamlessly. You can access it via your Notifications → Socials, where we support full end-to-end chat for assistance.

In addition, a chat option is available on every market page, allowing you to reach us directly where it matters most.

Looking ahead, we are working toward building intelligent, fast, and highly responsive support to further improve the user experience.

deleted by author

For sell transactions, please check the wallet you have connected as LN address, if any.

reply

I did and nothing

reply

Ok thanks. Please allow us some time to review this, and we’ll get back to you in the morning.

reply

fwiw, I just tried selling some shares and succesfully had the payment sent to my connected lightning wallet.

reply

Yes, this is what is expected.

To all my knowledge and what I can see on my end, @BlokchainB sold back to back 10k shares for the same outcome, there might be some confusion because of the message service 'Notification' giving double prompts, need to check more.

reply

Did they get sent to a connected lightning node?

I noticed that sometimes on predyx I get something sent to my node. At other times they (supposedly) show up in my predyx wallet? But I never actually checked. I should start journaling my wallet balance

reply

Yeah I checked and I got nothing

reply