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wallet is web based, browser is sufficient
no email address or phone required, coinos will generate a username and password
username@coinos.io is your lightning address
they can send and receive lightning and on-chain payments without understanding the difference
not great but excellent and fast tech support from the owner/founder Adam via email and Telegram
edit:
I have recommended it to so many beginners that I use it myself, "forever novice"
because they are based in Canada, you don't have to worry about KYC nonsense that shutdown Wallet of Satoshi and Phoenix
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send and receive lightning and on-chain payments without understanding the difference
That's very nice
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How so?
I've realized that I have no idea what to recommend to people just starting out.