So, I am not in any managerial role, but I resonated with this book like no other. I think being entrusted with the Primary School Leaving Exam journeys of some 34 preteens made me hypersensitive in regard to the truth of this adage: different folks, different strokes. Everyone’s learning style is different and no matter how hard I try, I am bound to alienate some of them.

Lest this book review turn out to be too melodramatic, I dare say that I have appreciated a lot of the wisdom encapsulated within these pages. About accepting that people are unlikely to change, no matter how hard you try. About how managers ought to capitalise on people’s strengths and talents. About how regular quarterly meetups make people feel seen and motivated to do their best. When we translate these insights into the educational realm, it would seem that the jargon differs but several enduring principles prevail. Give positive praise and consistent feedback. Make known the success criteria and facilitate the learning process. Help kids believe in themselves. I must say that I enjoyed reading the anecdotes detailing the contrarian moves of great managers. How they operated outside of the box and dwelled on unorthodox ways to bring out the best in their staff. Makes me wonder if I have the capabilities to up my game and succeed in turning my students’ talents into performance.