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It's not bullshit.
They're a capitalist firm operating in a market. They're not providing care according to democratic needs or some socialist's well-informed value system. (An interesting experiment of worker-focused and flat org, but very much within rather than separate from capitalism)
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No, your problem is higher up in the analysis: there are no public services, you can't identify "key" domains that somehow need to be separated out from other provisions. The entire idea collapses, to speak Marxism, under its own contradictions
And if you did/what govts do today, you're stuck trying to ration access and figure out who carries the burden and how much.