United Airlines said on Wednesday that it is banning artificial intelligence agents from making flight reservations on behalf of travelers, citing security risks and the possibility that such actions could violate federal rules.
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United Airlines said on Wednesday that it is banning artificial intelligence agents from making flight reservations on behalf of travelers, citing security risks and the possibility that such actions could violate federal rules.
Most of the reasoning seems kind of weak. It's hard to make sense of.
Even the analysts reasoning seems wonky. If their business is already dominated by intermediaries because it's what the market wants, why remove a new one?
I wonder if the real reason is that analytics was showing the agents as super effective at scoring good deals
That would actually make sense.
Sounds like an oppty
big time