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10 sats \ 5 replies \ @brianh 11 Nov 2023 \ parent \ on: Swan Bitcoin not allowing coinjoined Bitcoin deposits or withdrawals. bitcoin
i've switched to River and haven't looked back. I had a ton of issues with Swan and got tired of reaching out to customer service for every little thing
Yeah River is on the top of the list to check out. I’ve already been on SO many exchanges
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If the FinCEN stuff passes your beloved River will need to comply the same way Swan has.
Stop using KYC services.
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Curious about the issues that you had. I DCA with them for relatively small amounts and have never had an issue, but then again, I don't know what issue I could have.
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- Had to file a ticket when I first created an account since I didn't see the option to make any purchases
- Direct deposit purchase was locked for a week when it was supposed to only have been locked for 24 hours
- Attempted to withdraw to an external wallet, but it took almost 3 weeks for it to finally go through
- Currently have another withdrawal stuck for about two weeks...probably need to file another ticket
This was all in the span of two months or so. I've had no issues at all with River
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Oof. Yeah, with that experience, I can see how you'd have a bad taste in your mouth.
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