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We are definitely aware of such a potential issue, it's true that at some point low amount orders can/will end up being dust. We are therefore working on the following solutions:
- increase the minimum buy amount (currently 25 CHF/EUR)
- updated the referral program not to send too small earnings to the user's wallet (only once user accumulated 10 CHF/EUR)
- working on a solution to encourage users to consolidate: it's more tricky than it sounds as we have a lot of newbies as users
- moving to lightning: we recently released our non-custodial lightning wallet and we'll keep improving from here on to also provide buy/sell orders to lightning directly
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Buying directly into LN is definitely a desired feature. I will start using Relai once that's implemented.
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Just make all small transactions forcibly to Lightning. Only when the user wants to go on-chain, let him when he sees and agrees to the fee at that time.
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If I understand correctly, every bitcoin purchase on Relai is on-chain transaction. Aren't you afraid that you lead customers into creating many small UTXOs which might be very impractical in the future high fees environment? Thank you.