Adding a +1 here. Would be great to just get an update, even it's "we're working on it but may not have an answer until Tuesday."
Who replied this?
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No one -- I was giving an example of a reply that would at least let us know they're working on it, even if there's no real answer.
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I'm looking into it. If there was this big of discrepancy between estimates and results, we made a mistake and I will make it right.
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