Our teams have identified that on June 22, 2024, a cyber attack occurred that led to unauthorized withdrawals from our platform. Only a portion of the balances in the hot wallets of 10 cryptocurrencies were affected by this cyber attack, and the majority of the assets held in our cold wallets remain secure.

BtcTurk's financial strength far exceeds the amounts affected by this attack, and user assets will not be impacted by these losses.

Our teams are conducting detailed investigations into the matter. Additionally, we have contacted official authorities. As a precaution, cryptocurrency deposit and withdrawal operations have been suspended and will be reopened as soon as our work is completed. You can follow the latest status of transactions at https://status.btcturk.com.