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169 sats \ 3 replies \ @grayruby 4 Jan \ parent \ on: Any way to disable sending Cowboy Credits entirely? meta
People are always cynical about change. That shouldn't come as a surprise.
It will all resolve itself in the coming days and weeks.
You guys worked your asses off and achieved your goal.
I am sure there will be some turnover as there was when territories launched. New people who join will just be initiated into the new paradigm.
You're right. I just overestimated the number of people that understood the change. I must've thought all the outrage had been discharged in the pinned posts.
I was telling ek that the outrage feels qualitatively different. He disagreed. To my side, a change that presupposes customer action should result in more outrage relative to a change that's more superficial (like territories).
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You're right. I just overestimated the number of people that understood the change.
Speaking as a teacher, I've found that you can tell someone something even 5 times and they still won't remember it. You can even ask them, "Do you understand?" And they'll say yes, but a week later they already forgot.
A friend of mine who worked as a hospital CEO said that if he really wants a communication to stick, he needs to make the announcement at least 7 times.
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