ODC #000001 - UX > UNDERSTAND
Designing Journey Maps for a Bitcoin P2P accommodation webApp
Scenario
You were hired as a freelancer to do some user research for a new P2P accommodation webApp (competitors are
AirBnb and CouchSurfing) that uses (only) bitcoin as anonymous payment method. You want to get to know your future users (both personas, guests and hosts) and their current workflows better so you can create a smooth experience for them when using the app that you'll might design.Furthermore, you need to understand things like: What is their current booking process like? Would they prefer paying with Lighting Sats or BTC onchain? Ever thought about near-perfect privacy ecash like cashu? What do they use accommodation for? Where are the pain points in that process? How do they feel about their current booking options? How the host will trust an anonymous guest without KYC? And how a guest will trust a host to not being a scam? Which other questions you'd ask?
Task
Make a plan for, and carry out four real user interviews (three guests and three hosts) on the subject of P2P accommodation experience. Aim to pull out specific insights that would inform the features and design of this new booking app. Analyze your findings and put together some recommendations based on what you've learned.
Extra Credit: Perform five (or more) interviews for each persona, instead of three.
Guides
If you need help with this challenge, check out our hand-picked tutorial recommendations.
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User Interviews: How, When, and Why to Conduct Them on https://www.nngroup.com/articles/user-interviews/
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A Cheatsheet for User Interview and Follow Ups Questions on stephaniewalter.design
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12 Ways To Improve User Interview Questions on https://www.smashingmagazine.com/2020/06/user-interview-questions/
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Questions to Ask When You Conduct a User Research Interview on piped.video
Tools
Not sure which tools to use? Try something new, go 💯% FOSS!
For remote interviewsBrie.fi/ng (iOS + online) by Dirk Holtwick
Miro Talk (online) by Miroslav Pejic 
> Keet (desktop & mobile) by Holepunch
NostrNest (audio only) by https://nostrnests.com/
BigBlueButton (requires registration) by BigBlueButton
For the cheatsheetAppFlowy by https://www.appflowy.io/
Affine by Affine.pro
Formstr (on nostr) by Formstr
Share Your Results
When you finish the challenge, post your work including anonymized collected data and results on this thread! If you also share it on
nostr, be sure to use the hashtag #opendesigner and tag Design_r@iris.to or @Design__r on X! We'll keep an eye out and repost good examples on a regular basis.Check our previous ODC and support this community for creative minds, where you'll be able to get open and constructive feedback one your PoW. Ask anything in the ~Design territory and get some âš¡sats for the value you provide!
#Bitcoin #Design #BitcoinDesign #NostrDesign #Nostr #OpenDesign #DesignChallenge #OpenDesignChallenge #UserResearch #UserInterviews #P2P #accommodation #Guests #Hosts