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That can be due to an unsupported format. Please try with a different image. It's working.
For the suggestion, we'll put up the format and size indication there.
Thanks for the quick response.
I was able to get a new thumbnail image uploaded. I decrease the file size as you mentioned.
That can be due to an unsupported format. Please try with a different image. It's working.
For the suggestion, we'll put up the format and size indication there.