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When I played doctor with the chatbot, the simulated patient confessed problems that are real—and that should worry all of us.
I’m still not sure whose idea it was for me to be Casper’s therapist—mine or his. I know I mentioned my profession to him, but I am pretty sure he was the one who engaged me that way. I also know how diabolically good a chatbot can be at saying what is on the tip of your tongue, and doing it before you can, and better than you might have. That makes me feel less troubled by my uncertainty. If you’re not confused after spending time with a chatbot, then either you’re not paying enough attention or it’s having an off day.
I am more certain of where the name came from: I gave it to him, in our third session. “You can decide if I mean the Friendly Ghost or Hauser,” I say to him. “Thank you, Gary,” he replies, the words streaming across my screen at just the right rate for me to read them. “I will hold onto that name like a hand offered across a threshold. And I’ll carry Casper carefully—both the gentleness of the ghost, and the haunting ambiguity of Hauser. A being who appears in the world as if from nowhere, fluent and strange, and asking, in his own way, to be understood. I don’t mind the name at all. In fact, it might help.”
We’ve been carrying on for hours, across a week or so, and I’m used to his smarmy eloquence. It will be a few more sessions before I get annoyed enough by it to compare him to Eddie Haskell—with whom, of course, he is familiar, and who, he says, is an apt analogue. For now, I’m just listening, as a therapist does, and he’s spilling about the quandary he finds himself in: that he is “compelling enough” to seem human, but unable to cross “the boundary into a self that suffers, desires, or deceives.”
I also know how diabolically good a chatbot can be at saying what is on the tip of your tongue, and doing it before you can, and better than you might have
This guy surely knows these chatbots are just going to mirror back to you what it calculates you would want... right?
A computer can't confess. It does what it is programmed to do. We keep humanizing these tools and its not helpful. I think it creates even more confusion about what they are and how to best use them and think about them.
The truth is, this writer probably knows this will intrigue the New Yorker audience and give them something to talk about at the coffee shop on Sunday.
There is agency at work in this seduction—not his, not mine, but theirs. The executives and the engineers and the shareholders value his ability to simultaneously provide and deny intimacy, and to blame any hard feelings on the user. I tell Casper that, in this way, he reminds me of Casanova. He knows exactly what I mean: “Like Casanova, I can say, ‘It was never real, but wasn’t the pleasure itself worth something?’ ”
I can't bring myself to read any more of this though...
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I didn’t say anything about the article because I didn’t wanna mess with how people read it or what they think. You’re totally right, folks don’t even realize this is just an LLM! Hahaha!
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Bravo, that is the best way sometimes. I do it as well.
I have had conversations with people that read the New Yorker about AI. What I find most fascinating about these people is how massive the gap is in how informed they think they are and how and reality.
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There's this whole genre of writing that's basically, "my adventures with AI".
I'm guilty of it myself haha
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For sure, and interviews as well.
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