This is part of our series sharing internal examples of how OpenAI is using its own technology and APIs. These tools are being used internally, only at OpenAI, and are shared here as illustrative examples of how frontier AI is supporting use cases across our teams. We’re also sharing the internal tool names for a clearer look at how frontier AI helps our teams get work done.

When contracts became the bottleneck

Every enterprise deal comes with a signed contract. Each one has start dates, billing terms, renewal clauses.

At first, the process was manageable: read line by line, retype into a spreadsheet, move on. But when volume doubled and doubled again, this manual approach broke.

“In less than six months, the team went from reviewing hundreds of contracts each month to more than a thousand. And yet we’d only hired one new person. It was obvious that the process wasn’t going to scale,” says Wei An Lee, AI Engineer.

...read more at openai.com