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21 sats \ 1 reply \ @optimism OP 12h \ parent \ on: Did a Chatbot Solve a Problem for You? AskSN
The on-site chatbots are truly awful and seem to still run on inferior and outdated models. I twice had one of these send me to support only to in one case be ignored, and in the other, go through what it said then in the instructions be redirected to the same bot again!
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100 sats \ 0 replies \ @unboiled 12h
The on-site chatbots are truly awful and seem to still run on inferior and outdated models
Yep, I have the same impression. But many places do have humans answering if you poke the bot to get one, so I've had some success before.
For someone like me, who tries the help section first, these types of bots hardly ever tell me an option I haven't tried before.
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