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Hi @grayruby I understand your frustration. We're are also very concerned about the same as well. In fact I was just talking to @NEEDcreations this evening about it.
Just to keep you updated - we've already started working on the re-architecture of our trading engine. It will probably take us 4-5 weeks to re-vamp it to make it highly performant to handle high-frequency trading. (In technical terms - we are moving away from redis to ValKey
With that being said, we've put a pause on any new feature update, until we make Predyx highly performant.
Next in the pipeline is to add limit-orders and market-makers similar to Polymarket (this may take us 3-4 months to implement). This will be very beneficial for pro traders like you and @Undisciplined. Also it will attract more human/bot market-makers as they will be subsidized with negative fees. We'll probably be first in the world to build hybrid trading engine that will support order-books, human/bot market-maker with a fallback to automated market-maker.
Meanwhile please bear with us, good times are ahead.
241 sats \ 2 replies \ @Jer OP 10h
I’d like to add that I have had two instances where I felt I needed to reach out to you guys via email and you’ve gotten back to me with an explanation and fix in record time. It’s been awesome. Don’t lose that part as you grow. Great customer service!
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Thank you for the kind words. We are committed to serve as best as we can.
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Thanks for the kind words. We try our best. Yes - we'll have the best customer support. We learned this from our friends at Rackspace who were well-known for their "Fanatic customer support".
@Team_Predyx please read this.
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21 sats \ 0 replies \ @grayruby 9h
I understand. It’s not an easy problem to solve because most of the time you will have limited trading but then around the conclusion of events you will have a huge surge in trading.
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