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Ok! Well, I completely agree with you🤔. When everything online feels too polished and automatic, am thinking it begins to feel cold somehow. I believe small human touch like an error message can make the experience feel alive and trustworthy. Friction isn’t always bad; it slows us down just enough to notice, to connect. That’s where real engagement begins.
And here we are, right? I have to not agree with your
believe small human touch like an error message can make the experience feel alive and trustworthy.
To me an error message is not a human touch, or might should it be, for the simplest reason that only humans err, not machines?
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