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I wrote to support but they haven't responded. I know they're not going to refund my money. What I found strange is that they were able to disable the two-step verification without any problem; I didn't even receive an email alerting me that I wanted to disable that option.

11 sats \ 2 replies \ @supratic 14h

are you using google authenticator? your google account is probably compromised too

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11 sats \ 1 reply \ @bief57 OP 13h

No. I use Aegis

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11 sats \ 0 replies \ @supratic 11h

Weird, for what I know Aegis does not requires signup/login, the info it's stored in your phone. Could the phone be compromise then? ~security ~privacy ?

If you could describe in detail the whole process and what you were trying to do, it will help HodlHodl team prevent such things in the future and hopefully help others identify and avoid similar scammers.

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