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I think it takes the pressure off the employee and onto the machine, which immediately makes it lower anxiety for the employee, I think
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One of the gravest sins in my family is making yourself a burden on other people, so I had to find a way to do this without being a pain in the ass customer who needs special treatment.
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pain in the ass customer who needs special treatment.
I mean you are the customer right?
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While you're right, I have worked on their side of the customer interaction and I don't want to make their day harder than it needs to be.
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I knew I liked you
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Probably. Something about asking what other customers have done and talking about what the machine can do was more comfortable than asking the cashier to do something for me.
I imagine everyone will have a different approach that they prefer.