Yes, I am referring to when a customer pays a percentage of the advertised fee to secure the booking and they usually have a couple of weeks before the booked date to cancel it and have their funds returned. I have seen this policy vary between businesses though, some straight up require 100% of the fee for the booking and cancelling would result in loss of funds while others are more lenient about refunds

Hopeful_Sat

When you say deposit, are you saying that they put up a certain % of the total rack rate / advertised daily rate to hold the room (with option to back out within a certain timeframe), or are you referring to full payment for the duration of the stay, at the time of booking?