This doesn't answer your question, sorry, but I also question if I'm missing something with Azteco!
I've been following them for a few years now but only attempted to test their service a couple of months ago with the proverbial small amount of cash.
It was a delightful experience. To redeem the voucher couldn't have been any easier. I was sort of hooked on the idea. Fees were admittedly high, but I expected that going in anyway.
However, when I tried to repeat the exercise a few weeks later with a slightly bigger amount (mostly because Phoenix ate up most of that first small amount to open a new lightning channel) it failed to redeem.
So I've also been hunting for possible explanations of what could have changed. While it may not mean anything, in the process I learned that they apparently (recently?) got a $6m grant from Jack Dorsey and I'm wondering if that could have changed their business model / priorities?
FWIW, I live in the UK and I have attempted to buy multiple times here and every time I go to a place that supposedly sells vouchers, the vendor tells me that they had to stop selling them because it was too much work or not enough demand.
To add to that. When I visited a vendor the first time 3 of 4 years ago, the front office staff knew nothing about Azteco and referred me to the manager/owner.
He appeared quite surprised that his shop "was still listed at Azteco" and asked why I was interested in them. When I mentioned "non-KYC", he got visibly upset and declared "there's no such thing as non-KYC" and walked away.
I've heard that contacting support at Azteco, you're likely to get a similar response regarding non-KYC. This is what puzzles me.
Yeah, even at the meetups I attend in London, there are multiple English bitcoiners who have the same basic story. I think Azteco might be doing the most work down in Latin America.
I think RoboSats is the best way for private sats.
Such a pity, though. Because despite the high premium, the ease of use of Azteco (when it works) is just so much better than RoboSats' in my experience.
Aren't the fees even higher then? Plus, you probably need a credit card, right?
When I first heard about Azteco, it was all about the ability to buy bitcoin with cash. Which seems to have become less of a focus for them of late. Except in Canada, if I remember correctly.