Today's first-hand experience.
Just got three LN withdrawals delivered (i.e., LN Invoices paid by Cash App), boom, boom, boom, one two three -- all at once. Two were stuck for nearly twelve hours, then finally reported as paid PAID (received) by WoS. The third was from just a few hours ago, but then now shows PAID (received) by WoS. Interestingly, all three still show "Pending" on Cash App, even after they now show as PAID on WoS.
A attempt, from nearly twelve hours ago, to pay a CoinOS.io invoice, was "Pending" for only for a handful of hours and then showed "Send Failed". Each attempt was for an amount ranging from $10 to $50 worth of bitcoin.
So that was Cash App going zero for four for me today, as far as what I consider to be "acceptable performance". I did eventually receive the funds for three of those attempts.
Customer support was involved after six hours of Pending, and still no resolution for two of the payments for many hours more.
Again ... Jack, .... please FIX YO SHIT!!!