Between March and December! Haha, only a small number of customers? Either a hacker smart enough to gain access but too dumb to extract info, the employee account was limited in its scope of access, or that number is not "small".
100%. If it was truly small in number they would just email the handful of people affected, not compromise their brand by sharing this with the public.
To counter that last point you made, imagine the fall out of someone posted that email they received and then all the questions, concern, and outrage the company would get if they didn't publicly disclose. It's a damned if you do damned if you don't situation. They probably should have stated the number of impacted users instead of a vague "small" amount when the attacker had access for over 6 months.
this might be the best example of how to address a security leak from any team i’ve seen dealing with similar circumstances.
direct, thorough explanation, and going above and beyond to help affected users.
deleted by author
Between March and December! Haha, only a small number of customers? Either a hacker smart enough to gain access but too dumb to extract info, the employee account was limited in its scope of access, or that number is not "small".
deleted by author
100%. If it was truly small in number they would just email the handful of people affected, not compromise their brand by sharing this with the public.
To counter that last point you made, imagine the fall out of someone posted that email they received and then all the questions, concern, and outrage the company would get if they didn't publicly disclose. It's a damned if you do damned if you don't situation. They probably should have stated the number of impacted users instead of a vague "small" amount when the attacker had access for over 6 months.
buuuuuuuuhhh!!!
No company is safe these days. Limit what you share or use companies where you don’t share!
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