Maybe they don't want to spend on-chain TX fees nor having to worry about mempool will be in the future if they are only receiving $50 or 100K SATs.
It's a lot less risky and a lot more convenient to accept a Lightning payment in most circumstances, even if you're using a custodial wallet. Properly checking that an opendime actually has BTC on it is pretty inconvenient. And you have the problem of fixed denominations that are unlikely to match the amount you actually want to transfer.
Fair
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Again it's not for everyone but it would it's a great physical Bitcoin experience
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