These are the not the normal types of daily situations.
Civilians don't want to end up in that situation, that's not a failure to de-escalate that's a failure to call in the right people. Those situations should be handled by professionals not some cop or a well meaning civvie.
My thoughts are that civilians in most (and yes there are extremes) circumstances either non lethal force would be sufficient or they're in over their heads and should find someplace else to be.