Fountain App Issues? Anyone? \ stacker news ~podcasts

1046 sats \ 22 comments \ @kepford 22 Feb podcasts

Has anyone else noticed increasing bugs in the Fountain podcast app. Been a long time user. Love the bitcoin integration and V4V and podcasting 2.0 support. Its just been so buggy for me. It crashes. I have to kill the app to get it to play. Not sure why I never collect any sats for listening any more. Doesn't seem to matter if I am giving them to podcasts or not. Anyone else noticed these issues. It used to be pretty solid as an app.

I wanna see it succeed but I can no longer recommend it.

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2 replies \ @kepford OP 22 Feb

I use the Android version.

0 sats \ 0 replies \ @kepford OP 23 Feb

I will add I have tested it in both CalyxOS and GrapheneOS. Same issue in both.

0 sats \ 0 replies \ @kytt 23 Feb

I do too and I have been experiencing plenty of the same bugs.

220 sats \ 3 replies \ @k00b 22 Feb

I haven't had issues on iOS. Pretty much flawless for me since the latest update. The only issue I've had is trying to play an undownloaded podcast as I go through a cellular dead zone - it doesn't seem to know the internet is unavailable and just sits loading.

11 sats \ 0 replies \ @kepford OP 22 Feb

I have tested iOS. Never seen the issues I see on Android. Thanks for the feedback

0 sats \ 1 reply \ @Undisciplined 22 Feb

Same, I've also been earning a lot of sats lately.

134 sats \ 0 replies \ @kepford OP 22 Feb

That's just weird. Makes me think it is a bug. I got a notification the other day about double rewards. I didn't get any rewards. Its probably a hard thing to debug.

64 sats \ 2 replies \ @030e0dca83 22 Feb

It seems like they have anti abuse system. When I bought new smartphone I didn't get sats too first couple weeks

10 sats \ 1 reply \ @kepford OP 22 Feb

I've used it for over a year. I forgot how long. Was very early. Getting sats isn't the main thing though. Listening to podcasts is. They have to look out for abuse for sure.

0 sats \ 0 replies \ @Nuttall 22 Feb

I agree. If you are a premium member they should have a button to toggle earning sats on or off.

And to your other comment I want them to succeed as well.

43 sats \ 1 reply \ @siggy47 22 Feb

Yes, I have noticed this also. To be honest, I don't even think of it as a way to earn sats anymore. That seems to have ended for me a while ago. It seems buggier too. I do still like to support the app, and I am hoping it's just a temporary situation. They don't have a huge staff, so these issues may get resolved in time. Maybe they should just end the earning feature and let people fund their own wallets for tipping. It's got to be tough giving away sats in a bull market.

216 sats \ 0 replies \ @kepford OP 22 Feb

Thanks for the confirmation. I hope they figure it out.

Yeah, I only mention the "earning" stuff because I wonder if it is also a bug. I haven't earned any sats for a long time on Fountain. I still use it daily but the freezing and crashing has led me to use other apps more now.

44 sats \ 0 replies \ @m00ninite 22 Feb

Fountain is very buggy for me on graphene. Chalking it up to being young software

34 sats \ 0 replies \ @grayruby 22 Feb

Haven't had any issues but it would be nice if they set a minimum sat reward level for promoted podcasts. I try to listen to at least a few minutes of every promoted show to support those that are trying to make v4v core to their content creation model but 3 sats for an hour of listening is not really value for value especially for something that is essentially an ad.

@MerryOscar

33 sats \ 3 replies \ @Nuttall 22 Feb

I got very pissed at Fountain and deleted my old account. Then my new account seemed ok. I don't know. Patience is what it's all about. I was even a premium subscriber.

Then I started a new account and became a premium account holder again. There isn't a way to contact them for help. That sucks.

I've lowered my time preference.

10 sats \ 1 reply \ @fm 22 Feb

There isn't a way to contact them for help..

There is.. they are here, also on telegram.. they are short on manpower but usually you end up with an answer

0 sats \ 0 replies \ @Nuttall 22 Feb

The help mechanism needs work.

10 sats \ 0 replies \ @kepford OP 22 Feb

Fair. I have reported issues in the past via making comments in boosts about a bug and they responded and fixed it. I want them to succeed. I know its a small team. Two guys I think. Was curious if it was just me having crash/freeze issues mostly. I'm not alone on Android at least.

21 sats \ 2 replies \ @MerryOscar 23 Feb

Hey @kepford - Oscar here from Fountain - very sorry to hear you're seeing these issues.

Can you please let me know what version of the app you are using and also your Fountain username and I can check our crash logs to see if I can find out what's going wrong?

0 sats \ 0 replies \ @kepford OP 25 Feb

I missed your message @MerryOscar. Just sent you a message over lighting. Let me know if you need more info. Happy to help if it helps the project.

0 sats \ 0 replies \ @kepford OP 25 Feb

Yep, I'll send you a message

0 sats \ 0 replies \ @FallingD02 25 Feb

I use it frequently and it works great, maybe you should uninstall and install again... I use Android