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Thanks for updates :)
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In the meantime, I still can't get email responses for you guys rugging my wallet a year ago, and logging into your "support" page leads to this. https://i.imgur.com/EC4dg7T.png
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Can you email me your ZBD handle? andre@zbd.gg I can check things out
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Emailed.
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It is entirely a side effect of new security systems, coupled with a need for improved internal processes for escalating specific customer support issues.
We're heads down resolving these edge cases. Please pign me directly if you're affected.