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Why do you require to open a new order from the app for every buy? Couldn't be easier to just match the code in the bank transaction's description? This would permit a faster utilization, just do a bank transaction with whatever amount I want, and I'm all set. Your competitor has this. Unfortunately I stopped using Relai for this exact reason.
Also a plain web interface would be nice.
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We used to have it like that initially but this ended up creating more problems for our users. We would need to refund if a user forget the code or mistype it, that's why we request our users to create an order first.
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