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They had to issue a statement, It is a warning in response to complaint, so they have to answer. What did you expect? They will not encourage you to use non-KYC methods, but they can't stop you either. It's their "tips and advice"... you are free to follow or simply ignore it, or tell them to take their suggestions and shovel you know where... Your call. Not surprised, they are "apparatchick" of this system so they will spew this "tips" any chance they get.