I live in Lugano and I was initially very enthusiastic about my city starting this project. How long did it take in your experience to confirm the payment? I once had a bad experience when a payment confirmed quickly in my wallet but then took around 3-4 minutes to confirm on their terminal (it was for a smallish amount, around 50 CHF worth of sats). Since then I am a bit conflicted because it bothers the merchants to wait that long, especially in a crowded situation and just asking to use lightning makes you stand out from the crowd.
Yes, I get your concerns. My experience was:
  • for small payments e.g. 5-10 chf it took maybe around 3-4 seconds to confirm in my wallet and another 3-4 seconds to confirm in the merchant's terminal, which I found competitive with other payment methods.
  • for a larger payment of around 90 chf it took around 30 seconds in my wallet and around 15 more seconds to confirm in the terminal. That was at a table in a restaurant, so no time pressure luckily.
Overall the increase in delay is definitely noticeable as the payment amount increases. What I also have noticed is, that the delay can vary from wallet to wallet, so maybe you want to start with small amounts in the 10 chf range with different wallets and slowly work it up from there.
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