100 sats \ 1 reply \ @grayruby 19 Jun \ on: Thoughts on AirBnB reviews, positive and negative, and game theory ideasfromtheedge
Smart strategy but I refuse to be that logical. If your product or service sucks I am going to tell you. I would want to know where I need to improve if it was me but these platforms like air bnb, uber and amazon incentivize these kind of ridiculous behaviors like blacklisting people who complained that you provided them a crappy service or product.
The people that get blacklisted from my experience are only the ones who do something really egregious, like what my friends did (lie about something critical like heat not working in an AirBnB, to get a full refund). Just putting in a negative review won't get you blacklisted. However, hosts do look at your previous reviews and can make a decision on whether or not they want to host you.
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