From the blog:
We've done a lot of reflecting, and we know what we currently have is not living up to the promise. We know it won't be capable of doing that at scale, and we know we're unable to continue supporting it as is. It's time to fix what's broken, and the first step is to identify what's actually broken.
For one, I've fallen out of love for Bitcoin and the industry. I'm burnt out and unable to continue on as CEO.
Mutiny Wallet will be winding down in the coming months, with a cut-off date at the end of the year. If you want to continue using the wallet, you will have to self-host it. We will stop hosting the web app, remove the apps from Apple and Google, and shut down any other service that helps power the wallet.
Maintenance and support from us will wind down as well, and it'll be up to the community of self-hosters to keep it alive if they want it. More info regarding the shutdown and the timeline will come soon.
<end>
A few observations:
Did Mutiny Wallet have a support channel on Telegram? I don't think they did. The only way to contact them was via SN and Twitter and Nostr.
When Phoenix decided to shut down in May, a lot of users moved to Mutiny such as myself. More users is a great thing for a startup venture. I was also interested in learning about federations, mints, fedi and e-cash.
Then in July, DNS problem with a large federation (I think it was "freedom one"). Users could not access or send their funds via lightning. I received the memo late. I could not move my funds out of "freedom one" for a few days but after 10 days or so I received a message from Fedi telegram group: try again, DNS problem has been fixed, etc... Problem solved, mini crisis averted.
Today another user cannot access his funds via web browser or Progessive Web App.
Two things killed Mutiny:
  1. DNS problem with freedom one federation
  2. lack of tech support on Telegram (or anywhere)
31 sats \ 2 replies \ @aoeu 6 Aug
There was pretty good support on Discord and Matrix. Ben was very active on Matrix and would usually reply within minutes.
reply
My mistake
Thanks for correcting me
What is Matrix?