Find out Who They Are

The very first thing you need to do with anyone is find out who they are.
You NEVER, EVER enter into any series of questions until you know exactly who you are talking to.
This is critical and this step should never ever be skipped. Do so at your peril.
Without the knowledge of who you are dealing with, you will be unable to make a counterclaim.
The reason why you need their full identity is because you will be holding them accountable for their actions.
They cannot hide behind any legal fiction, and saying “they’re just doing their job” will not save them.
Note: If there is more than one person present, either get their identification one at a time, or do not allow those who have not been identified to speak.
You ONLY deal with the person you have the identity of.