A certain very famous PC manufacturer may not be very good at documenting its legacy techThe effort and application of tech support people are often forgotten, which is why each Friday The Register offers a new instalment of On Call, the reader contributed column that reminds us all of the moments in which you triumph after being asked to unravel the asinine.This week, meet a reader who asked to be Regomized as "Ron" and told us that he spent much of the 1980s and 1990s working at a PC manufacturer famed for building machines to order in the Great State of Texas.Ron worked on the Unix team at the PC-maker and told us his role was a jack of all trades who could fix the network one day, arrange backups the next, and write a driver if asked.
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