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You might want to reach out to Phoenix. They'd probably be able to tell you if it's lost forever or not.

They actually respond

I contacted tech support once a few months ago

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I am back in~! Yeah! Thank you!

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If they can't help, you may have enough in your bio that we might be able to authenticate you that way.

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I am back in~! Yeah! Thank you!

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Yeah, Phoenix is not serving US based customers anymore. Probably won't get very lucky with that avenue. How can I authenticate with info from bio? Thank you!

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