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Can CoinOS users open direct channels? It sounds like that'd be the most straightforward thing to do. I haven't used CoinOS and don't know their model.
Thanks for taking the time to explain. I was able to zap with peace of mind a couple of hours ago, I don't know if you did something to fix it or I have no idea what else it could have been.
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Can you share a screenshot? That sounds like a bug.
If you go to your logs, are there at least messages like this:
INFO ↗ sending payment: 100 satsSorry, that is most likely the issue. We've been having liquidity issues with them since a lot of stackers use Coinos or a lot of other lightning nodes route through them to us or vice versa.
@k00b opened a private channel yesterday that should have helped but I think we need to still explicitly prevent other nodes from routing through that channel.
Also sorry if what I just wrote is confusing to you, you don't need to understand it, just wanted to let you know that we're aware and working on it.