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0 sats \ 0 replies \ @02174b3c39_lntxbot 28 Oct 2022 \ on: Alby created a page to easily deposit bitcoin lightning using altcoins bitcoin
Your swap needs investigation. Please contactsupport@getalby.com. 9c425c52c87a79544d886399acac58b754184124083806781dc67eff3a55d045
"Sorry for this issue. There seem to be 2 problems here:
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Your transaction took too long to confirm , Fixedfloat could not find a route to your node, or some other issue. This isn’t a problem, we are going to do a refund transaction, or we can maybe even still complete the Lightning swap.
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We currently seem to have a bug in our backend with the communication with Fixedfloat’s API. Because of this you will need to give us the “token” related to this order so we can proceed with it or reimburse you."
"To do this: go to https://topup.vercel.app/ in the same browser that you placed the order with. Open “Developer Tools” and go to “Storage” and then to “Local Storage” . Look for the “orders” object, which should contain a JSON object. Please either send us this piece of text, or more specifically, the “token” that is related to your order with ID VGBW61. Please see the attachment for an illustration."
Open “Developer Tools” and go to “Storage” and then to “Local Storage” doesn't appear in the Brave browser, or Chrome, but I have to use the same browser, right.