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This is the organization that just last week "accidentally" sent $400M of their customer's funds to a competing exchange? Even if that explanation for why the funds were sent is true, that shows an amazing level of incompetence.
It was supposed to be a move to a new cold storage address, but was sent to a whitelisted external exchange address. We worked with Gate team and the funds were subsequently returned to our cold storage. New process and features were implemented to prevent this from reoccurring.