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What I find a bit odd is that I cannot find anything about this in the (cached) AUP, at all. The word decline isn't even in there; it solely focuses on account suspension and termination.
Interesting. I think I will have my friend ask support to pinpoint exactly what part of the AUP applies in his case.
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Yes. I think that's the best path from here.
Sounds like support staff hallucinations - maybe they went hard on their goose: "Answer this ticket, goose" lol
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