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60 sats \ 1 reply \ @optimism 29 Jul \ on: Australias Largest Bank Replaces Dozens of Call Centre Jobs with AI Chatbot AI
A spokesperson for the bank said opportunities to redeploy or reskill staff would be prioritised.
Sounds like a normal reorg to me with no impact (except perhaps to customer service)
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100 sats \ 0 replies \ @OT OP 29 Jul
I'm sure it will be a better experience TBH. I'm not a customer with them but it might be fun to call.
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