I was able to pull out 56,662 sats after they paid out. That left 567 sats in the wallet. No matter what amount of that I try to pull it either errors or says it completed but doesn't actually transfer. I reached out to their support and they confirmed that it was a problem and "were looking at it from their end". They then went silent and stopped responding to follow ups. They have in essence stolen 567 sats. It's a tiny amount of money now but every fucking sat counts.