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Closing the channel does bring the funds pas on chain and there is exactly a description of what to do in this situation in their FAQ.

https://phoenix.acinq.co/faq#my-channels-got-force-closed-how-do-i-recover-my-money

And I'm saying having to do that externally IS the problem. Not hard to put it into the wallet.

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Because it's totally obvious for anyone to connect "0 sat" with "channel force closed"

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Yes, they should tell you when there's an error. I agree but it's not like the resources are non existent. You have the seed, the FAQ and a way to contact them.

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Because you can connect the dots but newbies cannot.

If they can write "channel closed" to the logs then they can put it in the UI. It's simple, really.

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