I built my first pc back in the early 2000's off Newegg. It was good for so many years.
Call your bank and let them know you need to reverse the charge because the merchant never delivered the product. A merchant cant charge you for a product that was not delivered as promised. Your bank may send you to the fraud department and you may also need to file a police report but they should guide you through the process.
I did twice in a span of 5months, Walmart credit card fraud department will give you marry go round with their dumb antiquated claim system, you need to fax them all evidence (fax 2023?) and they give you 2 weeks do it. The interesting thing the paper form claim they send you takes exactly 2 weeks with mail delivery. The whole system is fraud. I switched to paying cash for everything now
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at least you can pay for the fax with bitcoin: https://bitcoinfax.net/
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