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Ah... I listen at home, at work, on 5G whilst in the car. I'm fairly certain my work will be using a VPN and very likely to be IP bouncing/hoping aswell.
I just tried the force stop force close clear data etc etc. And no change.
Good luck! They're pretty lightly staffed, so reaching out isn't super effective. I just happened to see one of their dev's on here and they helped me out.
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