Listening is a skill. One you should take seriously and one that might have atrophied in recent times.
This is so true. When you stop talking and listen, when you ask people questions about what they think, what they like, what they dislike you will be surprised by what you learn about people. It is so sad that so few people seem to have any interest in listening. For most people it seems like they are just biding their time until they can flap their gums again.