1. As I wrote, I couldn't complete any LN transactions, so I decided to close. I kept getting an error.
  2. Yes, I'm sure the network connection was stable.
  3. I see what you meant. And once again I reply that it's empty. The onchain account. It's empty. I understand the difference between onchain and LN)
  4. I contacted them back in December and still no solution, they only give me promises that they will solve the issue soon.
Yeah, sad that they do not take seriously your case. I have similar cases with Bitkit and Bluewallet (LDK) from Nov 2013... Each one with 100k sats lost nowhere and no answer from dev team. Yes I was testing those apps, but the lack of attention from dev team is the most frustrating thing. You want to help identify the problem but nobody is paying attention.
Exactly. That's what I'm talking about. That's why my post is not a "complaint" but an opportunity to draw attention. I talked to support for a long time before I decided to write to the community.