If you look at most of these "companies" they are highly regulated. In the case of PG&E in California they might as well be state run. I believe they are private in name only. They have price restrictions and many other things hampering them. But since they are private the public blames the company not the state regulators. The state grants them a monopoly. Of course they will suck.
This is what I mean. Folks think it is either/or, when it is both/and. It is the propaganda that has finger pointing instead of solution seeking.
Look at what's happening with Boeing. It is the company AND the government, but the cash flow that warps the incentives comes from the companies, which influence the government.
Come on man!